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Help Center
Answers to common questions about Boomn accounts, public legal pages, privacy, data deletion, payments, AI, app permissions, and support.
You need an account to use personalized features such as profiles, posts, messages, events, livestreams, wallet tools, subscriptions, and Boomn Studio. Public information pages such as FAQ, privacy, terms, and data deletion do not require sign-in.
Boomn may use your name, email address, username, profile photo, interests, occupation, onboarding answers, and creator preferences to build your account experience.
Boomn may show ads or sponsored placements on eligible public and content pages. Ads are not intended for sensitive areas such as private messages, wallet, settings, admin, checkout, or creator production workflows.
Visit the User Data Deletion page or email privacy@getboomn.com from the email address connected to your Boomn account with the subject line "Data Deletion Request".
Yes. The Privacy Policy, Terms and Conditions, User Data Deletion page, and this FAQ are public and can be opened without a Boomn account.
Eligible account and personal data can be deleted or anonymized after verification. Some payment, security, legal, moderation, fraud-prevention, accounting, and backup records may be retained where required or permitted.
Boomn payment, subscription, checkout, wallet, transfer, and withdrawal features may be processed through providers such as Stripe. Payment providers may apply their own terms, security checks, and retention requirements.
For billing, subscription, wallet, transfer, or payment-link questions, contact support@getboomn.com and include the email address on your Boomn account.
Boomn may use AI to suggest interests, occupations, recommended posts, captions, post ideas, imported event details, and assistant responses. You should review AI output before publishing or relying on it.
Do not submit confidential, sensitive, regulated, private, or third-party information unless you have the right to use it and accept the risk of sending it to AI processing systems.
Camera and microphone access support video calls, livestreams, and media features. Notification access helps Boomn send app alerts. You can manage these permissions through your browser or device settings.
Boomn is built as a progressive web app, so supported browsers may let you add it to your home screen or app launcher.
For general help, email support@getboomn.com. For privacy or data rights requests, email privacy@getboomn.com.
Use the footer links on the landing page or open /privacy-policy, /terms-and-conditions, and /data-deletion directly.
Contact support@getboomn.com for product help or privacy@getboomn.com for privacy and data rights requests.